Orlando International Airport (MCO) Baggage Claim

Orlando International Airport baggage claim area is located in Terminals A, B, and C, with baggage carousels clearly marked by airline and flight number. For Terminal A, baggage carousels 1 through 16 are located on Level 2. For Terminal B, carousels 20 through 32 are also located on Level 2.

Passengers arriving at Terminal C will find their luggage claim areas located on Level 6. International passengers must clear Customs and Immigration before collecting their bags. An Automated People Mover (APM) train connects the airside gates to the landside Main Terminal.

MCO Baggage Claim Area Location at Each Terminal

Each terminal at Orlando International Airport has separate baggage claim areas. The correct location depends on the airline or flight status. 

Tip: Follow the Orlando airport baggage claim map to locate the exact carousel.

MCO Airport Baggage Claim for International Flights

International arrivals at MCO have a different process. Passengers must clear US Customs and Border Protection before leaving the international arrivals area.

Terminals A and B: After landing at Terminal A or B on Level 3:

• Look for the large illuminated signs for Bag Claim A or Bag Claim B.

• Take the stairs, escalator, or elevator down to Level 2 for baggage claim.

Terminal C: After clearing Customs and Immigration at MCO Terminal C:

• Arrive in the meet-and-greet and domestic baggage claim area on Level 6.

• Check signs and announcements for Bag Claim A or Bag Claim B if the checked bag was transferred.

• Take the shuttle to Terminal A or Terminal B to reach the baggage claim area.  

How to Access the Orlando Airport Baggage Claim Area?

Follow the airport signs, screens, or MCO airport map to find the baggage claim area.

• Exit the gate and walk toward the central hub.

• Take the automated train shuttle connecting the airside gates to the landside Main Terminal. 

• Look at the digital arrival monitors near the train exit to confirm the exact carousel number. 

• Use the escalators, stairs, or elevators to go down to Level 2 (Terminals A and B) or stay on Level 6 (Terminal C). 

• Match the baggage claim ticket with the tag attached to the luggage before leaving the area. 

Delayed, Missed, or Damaged Luggage at MCO

The designated airline handles the delayed, missing, or damaged luggage at the airport. MCO lost and found office usually handles lost items in public areas.

If the baggage is delayed or missed:

• Find the airline’s dedicated Baggage Service Office near the carousels.

• Fill out a File Reference/PIR (Property Irregularity Report) with the agent. 

• Provide the baggage claim tag, flight details, luggage description, and contact information. 

• Ask for a baggage reference number and instructions for tracking or delivery. 

If the luggage is damaged:

• Report it to the airline before leaving the airport, if possible.

• Take photos of the damage before repairing or discarding the bag.

• Keep the baggage claim tag, boarding pass, and any relevant receipts.

• Ask the airline about its claim process, repair options, or compensation policy. 

Note: For international flights, report damaged baggage within 7 days and delayed baggage within 21 days under the Montreal Convention. 

MCO Baggage Claim Phone Number 

Travelers can contact a staff member by phone or email for any assistance.

Luggage Storage and Baggage Services at MCO 

Passengers arriving early, with a long layover, or who want to explore Orlando before checking into a hotel may need temporary luggage storage. The options may include:

Tip: Self-service luggage carts are located near the carousels in all terminals for $7.00 per use. 

Tips for a Smooth Baggage Claim at MCO Airport

A few simple steps can make luggage collection easier at the airport:

• Check the airline and flight information before travelling to the airport for a pickup. 

• Take a photo of the checked bag before the trip. 

• Keep your baggage tag until you receive the suitcase.

• Use a distinctive luggage tag or another easy-to-recognise feature. 

• Report missing or damaged luggage before leaving the airport. 

MCO baggage claim is easy to navigate if travelers know the correct terminal, carousel number, and pickup level. Domestic passengers can collect their luggage on Level 2 in Terminals A and B, while Terminal C passengers use Level 6. International travelers should follow Customs and Immigration signs before collecting luggage or transferring to another terminal.